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SMS Privacy Policy

 

Cleveland Computer, Inc. / SMS Privacy Policy

 

Effective Date: September 19, 2026

 

Business Phone Number: 440-886-1888

 

Location: Cleveland, Ohio

     

  1. Introduction & Scope

    2. Cleveland Computer, Inc. respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy governs our text messaging communications with existing clients. By interacting with us via SMS, you consent to the collection, use, and disclosure of your information in accordance with this policy.

     

  2. Nature of Communications
    • Client Communication Only: All SMS messages sent by Cleveland Computer, Inc. are strictly for service, operational, and administrative communications with existing clients (e.g. account notifications, service inquiries, or technical support).
    • No Marketing or Promotions: No advertising, marketing, or promotional content will ever be communicated via SMS. We do not sell, rent, or lease our SMS subscriber lists or data to third parties.

     

  3. Opt-In and Consent

    4. Clients opt in to receive SMS messages by explicitly requesting communication or providing their mobile phone number to our staff in the course of establishing or maintaining a business service relationship.

     

  4. How to Opt-Out (Unsubscribe)

    5. You can cancel the SMS service at any time. Simply text "STOP" to 440-886-1888.

    • Upon sending "STOP", we will send you an SMS message to confirm that you have been unsubscribed.
    • After this, you will no longer receive SMS messages from us. To rejoin, simply contact our office or opt-in again.

     

  5. Getting Help (Support)

    6. If you are experiencing issues with our messaging program, you can reply with the keyword "HELP" for immediate assistance, or you can reach us directly by phone at 440-886-1888

     

  6. Message and Data Rates

    7. Standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on active client communications. If you have any questions about your text plan or data plan, contact your wireless provider.

     

  7. Data Privacy and Security

    8. We implement appropriate technical, administrative, and physical security measures to protect your personal information and phone numbers against unauthorized access, alteration, disclosure, or destruction. Mobile information will not be shared, sold, or transferred to third parties for marketing or promotional purposes under any circumstances.

     

  8. Changes to This Privacy Policy

    9. We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be posted with an updated effective date. We encourage you to review this policy periodically.